9 baje FAQ — All Your Questions, Answered in One Place

You must be at least 18 years old to register on 9 baje. We are committed to responsible gaming and preventing underage participation. Any account found to be registered by someone under 18 during verification will be permanently closed. Learn more Responsible Gaming page.

No. Only one account is allowed per person. Any attempt to create a second account using the same mobile number or NID will be automatically blocked. If multiple accounts are detected, all bonuses will be forfeited and the accounts may be suspended.

on the Login Page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The whole process takes just 2 minutes. If you don't receive the OTP, wait a few minutes and request a new one.

After logging in, you can update your name, address, and password from Profile Settings. To change your registered mobile number, you'll need to contact our support team and complete identity verification.

You can close or temporarily deactivate your account at any time. Simply send an email to support@9baje.onl. We recommend withdrawing your available balance before closing your account.

NID is not required for initial registration. However, for withdrawals of ৳50,000 or more, a one-time NID or passport verification will be required. This is done solely to protect the security of your account.

After 5 consecutive failed login attempts, your account will be temporarily locked for 30 minutes. Try again after that, or log in using the OTP method. For urgent assistance, email support@9baje.onl.

You can deposit on 9 baje via Mobile Pay, Nagad, Rocket, or direct bank transfer. All methods are credited instantly. More payment options will be added in the future.

The minimum deposit at 9 baje is just ৳100 — accessible for any gamer in Bangladesh. Even a small deposit qualifies you for the welcome bonus and full access to all games.

Most withdrawals are processed within 15 minutes to 1 hour. Mobile Pay and Nagad are typically the fastest options. Bank transfers may take 1–2 business days. Slight delays can occur during peak hours.

The minimum withdrawal amount is ৳500. Your daily maximum withdrawal limit depends on your account tier and verification status. Higher limits apply for VIP members. For more details, VIP Page View.

First, wait 5–10 minutes. If the funds still haven't arrived, email support@9baje.onl with your transaction ID. Our team typically resolves issues within 1 hour. Keep a screenshot of any successful transaction for reference.

Yes. If a withdrawal is cancelled for any reason, the funds will be automatically returned to your gaming balance. You'll usually receive an email explaining the reason. If the issue persists, please contact support.

9 baje does not charge any deposit or withdrawal fees. However, your mobile banking provider or bank may apply a small service charge according to their own policies.

9 baje operates entirely in Bangladeshi Taka (BDT). No foreign currency conversion or extra charges — what you see is what you get.

Complete your registration and make your first deposit to claim the welcome bonus. It's typically up to 100% of your first deposit. To learn about the maximum bonus amount and terms, Bonus Page View.

Bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement — meaning you need to place bets totaling a specific multiple of the bonus amount before it converts to real money. Requirements vary by bonus, so on the Bonus Page Read more.

Log in every day to earn loyalty points. Log in for 7 consecutive days to receive a special weekly bonus, and keep it up for 30 days to unlock a monthly VIP bonus. Accumulate your points and convert them into gaming credits.

Yes! Through 9 baje's referral program, both you and your friend receive a bonus when they sign up. Once your friend registers and makes their first deposit, the referral bonus is credited directly to your balance. For more details, Latest Promotions Visit the page.

Each bonus has its own validity period. Welcome bonuses generally must be used within 30 days. Daily bonuses expire within 24 hours if unused. The validity period for each bonus is specified in its description.

With cashback bonuses, you get back a fixed percentage of your weekly or monthly losses. For example, a 10% cashback means if you lose ৳10,000, you'll receive ৳1,000 back. This is generally available to VIP members.

Promo Code Latest Promotions The page is updated regularly. When making a deposit, enter the code in the "Promo Code" field and click "Apply". The bonus will be credited to your balance automatically.

Generally, a new bonus cannot be activated until the wagering requirement of the current one is met. However, some special promotions may allow multiple bonuses to be claimed simultaneously. To see the latest offers Promotions Page View.

9 baje offers 500+ games — live casino, slots, table games (Blackjack, Roulette, Baccarat), poker, fishing games, and much more. To browse all games Games Page Visit.

Bet on 30+ sports including cricket, football, kabaddi, tennis, and badminton. Live betting is also available for major tournaments like IPL, BPL, and the World Cup. For more details Sports Events Visit the page.

Yes! 9 baje's Live Casino lets you play with real human dealers via live video stream. Bengali-speaking dealers are also available. A stable internet connection will make the experience even smoother.

All games run on third-party audited RNG (Random Number Generator) technology. Our game providers are internationally certified and regularly audited, ensuring results are completely random and fair.

Some slots and table games offer a demo mode where you can practice without spending any money. Note that winnings from demo mode cannot be withdrawn. Demo mode is not available for Live Casino or Sports Betting.

Purchase tickets in the 9 baje Lottery and wait for the draw. Draws are held daily, weekly, and monthly. Any winnings are automatically credited to your balance. For lottery details Lottery Page View.

No. Any bets placed will not be lost due to a connection issue or game crash — outcomes are determined from the game session log. If you do run into a problem, contact support with a description of the incident and it will be resolved within 24 hours.

Yes. 9 baje uses 256-bit SSL encryption. Your personal and financial information is fully encrypted at all times and is never shared with any third party. Learn more the Privacy Policy।

Yes, 9 baje supports OTP-based two-factor authentication. OTP verification is mandatory during withdrawals and for any suspicious login attempts, adding an important layer of security to your account.

Always access the platform directly through the 9baje.onl domain. We will never ask for your password or OTP via SMS, email, or social media. Avoid suspicious links and apps, and always check for the green padlock icon in your browser.

If you suspect unauthorized access, change your password immediately, then send an urgent email to support@9baje.onl. Our support team will temporarily lock the account and investigate. Please also report any suspicious withdrawal activity.

No. Your personal information is never sold or shared with third parties for marketing purposes. Only minimal data is shared with payment processors as required. Read the full policy in here।

Yes, 9 baje operates under an international gaming license and undergoes regular third-party audits. Our games and payment systems comply with recognized industry standards. Learn more About Us page.

Joining 9 baje's VIP program is automatic. The more you play and earn loyalty points, the higher your tier will be. No separate application needed. To learn about VIP benefits, VIP Page View.

VIP members enjoy: higher cashback, a dedicated account manager, faster withdrawals, exclusive tournament invitations, special birthday bonuses, and much more. The higher your tier, the greater the rewards.

You earn loyalty points based on the amount you wager on each game. You can also earn points through daily logins, special events, and referrals. Accumulate points and convert them into gaming credits.

Yes. Loyalty points may expire after 90 days of inactivity, so make sure to log in to 9 baje regularly to keep your points active. VIP members enjoy a longer expiry period.

Extended inactivity may trigger a VIP tier review. However, we support active players in maintaining their tier. Tiers are evaluated once a year — if you keep playing regularly, there's nothing to worry about.

VIP members receive exclusive tournament invitations directly via email or notification. To participate, log in and register through the event page. Prizes typically include cash, bonuses, and special rewards.